After Sale - Bombusbee

📌 After-Sales Notice (Please Read Before Submitting)

I. Time Limits & Eligibility ● Submit within 7 days + complete unboxing video ● 30 days: no free replacement; >180 days: not accepted ● Replacement in 20–40 days; email us if overdue II. Not Covered ● Minor packaging damage from shipping (product intact → no service) ● Normal handmade traits (bubbles, color variation, etc.) ● No video / no order number / overdue / user damage / repeated unreasonable requests III. Video Rules & Violations ● Show all sides of outer box + tracking number clearly; close-up defects + describe in writing ● Order placed = agreement to terms ● Opening “refund only” dispute without prior contact → we may cancel all your orders, and in serious cases, close account and pursue legal action

Problem * Email * Order Number * Product Name * Name * Phone Number * Upload Picture(s) of the issue * Upload Video(s) of the issue * Describe the issue *

To make it clear and smooth

Please update at least 2 pictures for the following information:

a pictures of the whole figure with defect part circled,

a close view of the defect part.

Example:

The Newage figure I received is missing the waist armour.
You can see in the first picture, the waist armour on the right side is missing.
It’s no broken.

After Sale Service

📌 After-Sales Notice (Please Read Before Submitting)

To make it clear and smooth

Please update at least 2 pictures for the following information:

Example: